What material are these made of?- Randans are handmade with glitter and resin. The glitter is encased in resin and will not flake or peel off. The ear wires are stainless steel. Most people with metal sensitivities can wear stainless steel. It’s what surgical instruments are made of.
Are they heavy?- not at all! Most people collect Randans because they’re super lightweight and comfortable.
What is your turnaround time? We have a lot of items in stock and ready to ship. If you request a custom color or large quantity, it is normally ready to ship within 2 weeks. If you have a specific need or time frame please message us prior to ordering to see if we can meet your need.
How do you ship?- we ship from south Florida. We utilize USPS mostly. Anything less than a pound will ship first class, 1 pound and more will ship Priority. Once items leave our facility, please contact USPS with any shipment issues or problems. Your tracking is sent via email when we package.
Returns?- we do not accept returns. If your product arrives damaged, please notify us within THREE days of receiving and we will replace or credit you. Once the product is displayed or sold we can not be responsible for any damages. Please care for your earrings gently.
Still have questions? - please contact me via email firstname.lastname@example.org. Correspondence via email only. No texts or FB messages. Emails will be answered during business hours. Monday to Friday. We will not respond to “has my order shipped.” Shipping notification is sent automatically via email. If you have not received correspondence within 2 weeks and would like to check the status of your order, email and we will check.